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Overview

Managed Services Solutions

On-site Support / On-call Support
On-site Support is a set of services to provide IT engineers on full-time basis on client's site to maintain a wide range of IT equipment and software and provide technical support for end-users.

On-call support Support is a set of services to provide IT engineers on client's site to maintain a wide range of IT equipment and software and provide technical support for end-users for a fixed period of time as well as on 'prepaid time-bank' basis.

List of proposed services:
  • Walk-in end-user support
  • Newcomers IT training
  • Asset Database maintain
  • AD management
  • Data Room Management
  • Tape Handling management
  • Print Services
  • IT hardware/software test
  • IT hardware/software database maintain
  • Warranty Management
  • Disaster Recovery & BCP (Business Continuity Planning)
  • Make ready for Trust Domain Audit

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    NEWS:
     IT INFRASTRUCTURE: Range of provided IT services extension in Wipro Project at Sakhalin. CABLING SYSTEMS: CSS is acknowledged by CommScope (SYSTIMAX SCS) as Number 1 Top partner in year 2011. Successful project completion on SCS installation in Boston Consulting Moscow office. Works continuation for network expansion in B,C,D,E and F Terminals of Sheremetyevo airport, at LG Electronics plant, in DHL Logistic in Khimki Business-center, in IKEA Khimki and Belaya Dacha, Nomos Bank, "Gruppa Cherkizovo", in Dupont, Repsol, Pepsico Moscow offices. Works started in FMC Technologies Moscow office. OUTSOURCING: Shell, Repsol, Abbott, Pepsico, Fritolay, MSD companies with total number of users more than 10 000. Contracts concluded for providing IT services to AMMANN, Monsanto and Brown Forman companies.

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