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Managed Services Solutions

Off-site Support

Off-site Support is a set of services that includes remote support, testing services, warranty/non-warranty maintenance and repair of IT equipment, Disaster Recovery services. CSS can dispatch an engineer based upon prior arrangements or the user can physically transport equipment to our regional repair centre.

List of proposed services:
  • Remote administration
  • End-user remote consultancy and technical support
  • Tape Handling management
  • IT hardware/software test
  • IT hardware/software database maintain
  • Warranty Management
  • Disaster Recovery & BCP (Business Continuity Planning)

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    NEWS:
     IT INFRASTRUCTURE: Range of provided IT services extension in Wipro Project at Sakhalin. CABLING SYSTEMS: CSS is acknowledged by CommScope (SYSTIMAX SCS) as Number 1 Top partner in year 2011. Successful project completion on SCS installation in Boston Consulting Moscow office. Works continuation for network expansion in B,C,D,E and F Terminals of Sheremetyevo airport, at LG Electronics plant, in DHL Logistic in Khimki Business-center, in IKEA Khimki and Belaya Dacha, Nomos Bank, "Gruppa Cherkizovo", in Dupont, Repsol, Pepsico Moscow offices. Works started in FMC Technologies Moscow office. OUTSOURCING: Shell, Repsol, Abbott, Pepsico, Fritolay, MSD companies with total number of users more than 10 000. Contracts concluded for providing IT services to AMMANN, Monsanto and Brown Forman companies.

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